Privacy Policy

Deepika Groups operates a Liquor Shop and Bar Management Application and website ("Service") based in Karnataka, India. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Service. Your privacy is important to us, and we are committed to safeguarding your data in compliance with applicable laws, including the Information Technology Act, 2000, and other relevant regulations in India.

1. Information We Collect

We may collect the following types of information when you use our Service:

• Personal Information: When you register, place an order, or interact with our Service, we may collect your name, email address, phone number, billing address, delivery address, and payment details.
• Age Verification: To comply with legal requirements for the sale of alcoholic beverages, we may collect information to verify that you are at least 21 years of age, such as government-issued ID details (where permitted by law).
• Usage Data: We collect information about how you interact with our Service, including IP address, browser type, device information, pages visited, and time spent on the website or application.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

Your information is used to provide, maintain, and improve our Service. Specifically, we use your data to:

• Process and fulfill orders for alcoholic beverages and related services.
• Verify your age and ensure compliance with Karnataka’s liquor sale regulations.
• Communicate with you about your orders, account, or customer service inquiries.
• Send promotional offers, newsletters, or marketing materials (with your consent, where required).
• Analyze usage trends to improve our website, application, and customer experience.
• Prevent fraud, unauthorized transactions, and ensure the security of our Service.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers (e.g., payment processors, delivery services) who assist us in operating our Service, provided they agree to keep your information confidential.
• Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to court orders, government requests, or to enforce our policies.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, with continued protection under this Privacy Policy.

4. Data Security

We implement reasonable security measures, including encryption and secure payment gateways, to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

As a user of our Service, you have the following rights regarding your personal information, subject to applicable laws:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Opt-Out: Opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please contact us at privacy@deepikagroups.com.

6. Age Restrictions

Our Service is intended for users who are 21 years of age or older, in compliance with Karnataka’s legal drinking age. We do not knowingly collect personal information from individuals under 21. If we discover that we have collected such information, we will take steps to delete it promptly.

7. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website or application with the effective date. Your continued use of the Service after such changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Deepika Groups
Karnataka, India
Email: privacy@deepikagroups.com
Phone: +91-XXX-XXX-XXXX

Last Updated: September 20, 2025